000 | 00719nam a2200217Ia 4500 | ||
---|---|---|---|
001 | 0000032264 | ||
002 | 381 | ||
008 | 201120s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9780838910214 | ||
084 | _aLibrary & Information Science (020) | ||
090 | 0 | 0 | _aZ 711 .H473 2010 |
100 | 0 |
_aHernon, Peter _95340 |
|
245 | 0 | 0 |
_aAssessing Service Quality : _bsatisfying The Expectations Of Library Customers |
250 | _a2nd ed. | ||
260 |
_aChicago _bAmerica Library Association _c2010 |
||
260 |
_aChicago _bAmerica Library Association _c2010 |
||
504 | _aMawaddah Books | ||
650 | 0 | 0 |
_aPublic Services ( Libraries ) Evaluation _95341 |
650 | 0 | 0 |
_aPublic Services ( Limited States) _95342 |
700 | 0 | 0 |
_aAltman, Ellen _95343 |
999 |
_c2508 _d2508 |