TY  - GEN
AU  - Bloch, Jon P.
AU  - Wadsworth, Melissa 
TI  - How to handle difficult people and connect with them
SN  - 9789670789415
PY  - 2015///
CY  - Petaling Jaya :  
PB  - Advantage Quest Sdn. Bhd.,  
KW  - Interpersonal communication
KW  - Interpersonal conflict
N1  - Includes index
ER  -