TY  - GEN
AU  - Kouzes, James M.  
AU  - Posner, Barry Z.  
TI  - Credibility : : how leaders gain and lose it, why people demand it
SN  - 9780470651711  
PY  - 2011///
CY  - San Fransisco, CA.
PB  - Jossey- Bass
KW  - Interpersonal relations
KW  - Executive ability
KW  - Leadership
N1  - Includes bibliographical references and index
ER  -