Schroeder, Roger G. Operations management : contemporary concepts and cases / Roger G. Schroeder, Susan Meyer Goldstein, M. Johnny Rungtusanatham - 5th ed. - New York : McGraw-Hill/Irwin, 2011 - xviii, 558 pages : illustrations ; 26cm. Includes index ISBN: 9780073403380 Subjects--Topical Terms: Production management