Wait, what? :|band life's other essential questions James E. Ryan, Dean of Harvard's Graduate School of Education

Whether we're in the boardroom or the classroom, we spend
far too much time and energy looking for the right answer.
But the truth is that questions are just as important as
answers, often more so. If you ask the wrong question, for
instance, you're guaranteed to get the wrong answer. A
good question, on the other hand, inspires a good answer
and, in the process, invites deeper understanding and more
meaningful connections between people. Asking a good
question requires us to move beyond what we think we know
about an issue or a person to explore the difficult and
the unknown, the awkward, and even the unpleasant.
Expanding on his 2016 commencement address, Jim Ryan, dean
of Harvard University's Graduate School of Education,
celebrates the art of asking -- and answering -- good
questions. Five questions in particular: Wait, what?; I
wonder...? Couldn't we at least...?; How can I help?; and
What truly matters? Using examples from politics, history,
popular culture, and social movements, as well as his own
personal life, Ryan demonstrates how these essential
inquiries generate understanding, spark curiosity,
initiate progress, fortify relationships, and draw our
attention to the important things in life -- from the
Supreme Court to Fenway Park. By regularly asking these
five essential questions, Ryan promises, we will be better
able to answer life's most important question: "And did
you get what you wanted out of life, even so?"